RCA Cordless Telephone 2 9925 User Guide

2-9925  
900MHz Two-Line  
Cordless Telephone  
User’s Guide  
We bring good things to life.  
 
INTRODUCTION  
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in  
use and high quality performance. To get the most from your new  
cordless telephone, we suggest that you take a few minutes right now to  
read through this instruction manual.  
TABLE OF CONTENTS  
GETTING STARTED ................................ 2  
BEFORE YOU BEGIN .......................... 2  
MODULAR JACK REQUIREMENTS ...... 2  
INSTALLATION OPTIONS ...................... 3  
DESKTOP INSTALLATION...................... 4  
WALL MOUNT INSTALLATION .............. 6  
CORDLESS PHONE BASICS...................... 8  
MAKING A CALL ............................... 8  
LINE INDICATOR LIGHTS .................. 8  
DUAL RINGER TONES ..................... 9  
REDIAL(RE/PA)............................ 9  
RECEIVING A CALL ............................ 9  
FLASH BUTTON ................................ 9  
VOLUME ........................................ 10  
RING/PWR (RINGER AND POWER)  
ADVANCED FEATURES .......................... 13  
CHANNEL BUTTON (CHAN) ............ 13  
THE MEMORY FEATURE ................... 13  
STORING A NUMBER IN MEMORY ... 13  
CHANGING A STORED NUMBER ...... 14  
STORING A REDIAL NUMBER ........... 14  
STORING A PAUSE IN MEMORY ..... 14  
DIALING A STORED NUMBER ......... 15  
CHAIN DIALING FROM MEMORY ..... 15  
CONNECTING A HEADSET  
TO THE HANDSET ......................... 16  
CONNECTING THE BELT CLIP ............. 17  
CHANGING THE BATTERY ...................... 18  
BATTERY SAFETY PRECAUTIONS ..... 18  
TROUBLESHOOTING GUIDE ................... 19  
CAUSES OF POOR RECEPTION ............... 21  
GENERAL PRODUCT CARE .................... 21  
SERVICE ............................................ 22  
ACCESSORY ORDER FORM ................... 23  
INDEX ............................................... 25  
LIMITED WARRANTY ............................ 26  
SWITCH .................................. 10  
MUTE BUTTON ............................... 11  
TEMPORARY TONE .......................... 11  
HOLD BUTTON ............................... 12  
CONFERENCE BUTTON ..................... 12  
PAGING THE HANDSET ..................... 12  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
WARNING  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
1
 
GETTING STARTED  
Make sure your package includes the items shown here.  
LINE  
1
LINE  
2
CHAN  
HOLD  
TALK  
LINE  
1
LINE  
2
2
5
8
0
ABC  
JKL  
DEF  
1
4
3
LINE  
LINE  
1
MNO  
GHI  
6
9
#
2
PQRS  
TUV  
WXYZ  
7
CHARGE/  
PAGE  
TONE  
OPER  
*
RE/PA  
MEM  
MUTE  
ON OFF–RING  
FLASH  
CONF  
PWR–ON OFF  
PAGE  
CONF/MUTE  
BAT LOW  
Handset  
Base  
Base plate  
Short telephone line cord  
Two telephone line cords  
AC power adapter  
BEFORE YOU BEGIN  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your  
local phone company to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that  
may cause interference to nearby TVs and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be placed near or on  
top of a TV or VCR. If interference continues, moving the cordless telephone  
farther away from the TV or VCR will often reduce or eliminate the interference.  
2
 
INSTALLATION OPTIONS  
Although you can use your GE 2-line cordless telephone with a single  
phone line, you must have two lines (separate phone numbers) to use a  
two-line system. The following diagrams show two possible systems:  
Two Lines on Single Modular Jack  
One type of two-line phone  
system uses a single RJ14  
modular jack which contains both  
phone lines. Connect the phone  
cord to the L1 or L2 jack.  
You must use a 4-conductor  
telephone line cord like the ones  
that are packed with your unit.  
Line 1  
Line 2  
Each Line on a Separate Modular Jack  
If you have two separate phone  
jacks, each with its own line,  
connect one of the phone cords to  
the L2 jack, and connect the  
remaining phone cord to the L1 or  
L2 phone jack located on the back  
of the phone.  
NOTE: Connect the phone cord  
from the L1 or L2 jack to the  
outlet that you want to be line 1.  
NOTE: Two-line capability  
requires two-line service from  
your local telephone company.  
3
 
DESKTOP INSTALLATION  
7
3
6
5
1
2
T/P switch  
Two Lines on a Single Modular Jack  
1. Attach the base plate.  
2. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)  
service. If you don’t know which type of service you have, check with  
the phone company.  
3. Raise the base antenna.  
4. Set the RING switch to ON so the handset rings for incoming calls.  
5. Plug the telephone line cord into the L1 or L2 jack located on the back of  
the phone and into a dual line modular jack.  
6. Plug the power supply cord into the base and into an AC outlet.  
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE  
light comes on indicating that the battery is charging. If you don’t  
charge the handset battery properly (for 12 hours) when you first set up  
the phone, the battery’s long-term performance will be compromised.  
NOTE: Use only the Thomson 5-2420A or 5-2420B power supply that came  
with this unit. Using other adapters may damage the unit.  
4
 
7
3
6
5
1
2
T/P switch  
Each Line on a Separate Modular Jack  
1. Attach the base plate.  
2. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)  
service. If you don’t know which type of service you have, check with  
the phone company.  
3. Raise the base antenna.  
4. Set the RING switch to ON so the handset rings for incoming calls.  
5. Plug one of the telephone line cords into the L2 jack and into a single  
line modular jack. Connect the remaining phone cord to the L1 or L2  
phone jack located on the back of the phone and into a single line  
modular jack.  
6. Plug the power supply cord into the base and into an AC outlet.  
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE  
light comes on indicating that the battery is charging. If you don’t  
charge the handset battery properly (for 12 hours) when you first set up  
the phone, the battery’s long-term performance will be compromised.  
5
 
1
WALL MOUNT INSTALLATION  
Two Lines on a Single Modular Jack  
2
1. Remove the handset hook; turn it upside  
down, and put it back in the slot. You need  
to do this so the handset doesn’t fall out of  
the base.  
2. Plug the telephone line cord into the L1 or  
L2 jack on the back of the unit. Wrap the  
extra line cord around the cord wrap on  
the bottom of the base and then thread it  
through the top of the base plate.  
3. Connect the power supply adapter to the  
POWER 9V DC jack on the back of the unit.  
Then thread it through the bottom of base.  
4. Reverse the direction of the base plate and  
replace it by putting the tabs into the slots  
on the top of the unit first and snapping  
the bottom tabs into place.  
3
4
5. Plug the telephone line cord into the dual  
line modular jack.  
6. Slip the mounting holes over the wall plate  
posts and slide the unit down firmly into  
place. (Wall plate not included.)  
5
7. Set the T/P switch to T if you have touch-  
tone service or to P (pulse) if you have  
rotary dial service.  
8. Set the RING switch to ON so the handset  
rings for incoming calls.  
9. Plug the power supply adapter into an  
AC outlet and raise the antenna.  
10  
10. Place the handset in the base to charge for  
12 hours. The CHARGE/PAGE light comes  
on. If you don’t charge the handset battery  
properly (for 12 hours) when you first set  
up the phone, the battery’s long-term  
performance will be compromised.  
9
LINE  
LINE  
1
2
CHANRGE/  
PAGE  
PAGE  
6
 
Each Line on a Separate Modular Jack  
1
1. Remove the handset hook; turn it upside  
down, and put it back in the slot. You need  
to do this so the handset doesn’t fall out of  
the base.  
2
2. Plug one of the telephone line cords into the  
L1 or L2 jack on the back of the unit, wrap the  
extra line cord around the cord wrap on the  
bottom of the base, and then thread it through  
the top of the base plate.  
3. Plug the remaining telephone line cord into  
the L2 jack on the back of the unit.  
4
4. Connect the power supply adapter to the  
POWER 9V DC jack on the back of the unit,  
and then thread it through the bottom of base.  
5. Reverse the direction of the base plate and  
replace it by putting the tabs into the slots on  
the top of the unit first, and then by snapping  
the bottom tabs into place.  
5
6. Plug the telephone line cord from the L1 or L2  
jack into a single line modular jack that you  
want to be line 1.  
6
7
7. Plug the other telephone line cord into the  
single line modular jack you want to be line 2.  
8. Slip the mounting holes over the wall plate  
posts and slide the unit down firmly into  
place. (Wall plate not included.)  
9. Set the T/P switch to T if you have touch-tone  
service or to P (pulse) if you have rotary dial  
service.  
9
10. Set the RING switch to ON so the handset  
rings for incoming calls.  
12  
11. Plug the power supply adapter into an AC  
outlet and raise the antenna.  
11  
LINE  
LINE  
1
2
CHANRGE/  
PAGE  
12. Place the handset in the base to charge for 12  
hours. The CHARGE/PAGE light comes on. If  
you don’t charge the handset battery properly  
(for 12 hours) when you first set up the  
phone, the battery’s long-term performance  
will be compromised.  
PAGE  
7
 
CORDLESS PHONE BASICS  
MAKING A CALL  
After initial set up, put handset in the  
base for 12 hours to charge the battery.  
TALK button  
LINE 1 and LINE 2  
indicator lights  
The cordless phone automatically selects  
the last line you used. The only two  
things you need to know to make a call  
are:  
1. Press LINE 1 or LINE 2 to select a line  
before you dial.  
2. Press LINE 1 or LINE 2 (whichever line  
you are talking on) or place the  
handset in the base to hang up.  
LINE  
1
LINE  
2
CHAN  
HOLD  
TALK  
Otherwise, it works just like any other  
phone.  
LINE  
1
LINE  
2
ABC  
JKL  
DEF  
1
4
2
5
3
NOTE: You can press TALK instead of  
pressing LINE 1 or LINE 2. The phone  
defaults to the last line that was used.  
MNO  
GHI  
6
9
#
PQRS  
TUV  
WXYZ  
7
8
0
OPER  
TONE  
*
LINE INDICATOR LIGHTS  
RE/PA  
MEM  
MUTE  
ON OFF–RING  
Above each line button is a Red indicator  
light which informs you the status of  
each line.  
FLASH  
CONF  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
Light  
Status  
Solid  
Blinking  
Line is in use  
Line on hold  
LINE 2 button  
LINE 1 button  
8
 
DUAL RINGER TONES  
Your cordless telephone has separate and  
distinct ringer sounds for LINE 1 and LINE  
2. This will allow you to determine the line  
of an incoming call, even in another room.  
If you are talking on one line and some-  
one calls on the other line, the phone  
alerts you by sending a signal to the  
handset’s earpiece.  
TALK button  
REDIAL(RE/PA)  
Press the TALK button, then press the RE/  
PA (redial/pause) button to redial the last  
number you called (up to 32 digits).  
LINE  
1
LINE  
2
RECEIVING A CALL  
To answer a call when the handset is out  
of the base, you must press TALK or the  
LINE 1 or LINE 2 button.  
CHAN  
HOLD  
TALK  
LINE  
1
LINE  
2
2
5
8
0
ABC  
JKL  
DEF  
1
4
3
MNO  
GHI  
6
9
#
PQRS  
TUV  
WXYZ  
FLASH BUTTON  
7
OPER  
TONE  
Use the FLASH button to activate custom  
calling services such as call waiting or call  
transfer, which are available through your  
local phone company.  
*
RE/PA  
MEM  
MUTE  
ON OFF–RING  
FLASH  
CONF  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
TIP: If you press the TALK button to  
activate custom calling services such as  
call waiting, you’ll hang up the phone.  
Press FLASH instead.  
FLASH button  
RE/PA  
(redial/pause)  
button  
9
 
VOL (VOLUME) SWITCH  
Controls the volume of the handset's  
earpiece.  
VOL switch (on the side  
of the handset)  
RING/PWR ( RINGER AND POWER)  
SWITCH  
This is a 3-position switch that controls  
the ringer and handset power.  
When you move the switch to the left, the  
power is on and the ringer is on.  
When you move the switch to the middle  
position, the power is on, but the ringer is  
off.  
When you move the switch to the far  
right, the power is off and the ringer is off  
which saves battery power. You must turn  
PWR to ON (by sliding the switch to the  
middle or left position) in order to make  
calls or receive calls.  
LINE  
1
LINE  
2
CHAN  
HOLD  
TALK  
LINE  
1
LINE  
2
2
5
8
0
ABC  
JKL  
DEF  
1
4
3
MNO  
GHI  
6
9
#
PQRS  
TUV  
WXYZ  
7
OPER  
TONE  
*
RE/PA  
MEM  
MUTE  
ON OFF–RING  
FLASH  
CONF  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
RING/PWR switch  
CONF/MUTE/BAT  
LOW indicator light  
10  
 
MUTE BUTTON  
Use the MUTE button to interrupt a  
phone conversation to talk privately with  
someone else in the room.  
1. Press MUTE to activate mute feature.  
2. Press MUTE again to turn it off.  
TEMPORARY TONE  
This feature enables pulse (rotary)  
service phone users to access touch-tone  
services offered by banks, credit card  
companies, etc., by pressing the TONE  
button to temporarily make the phone  
touch-tone compatible. To get  
LINE  
1
LINE  
2
CHAN  
HOLD  
TALK  
information about your bank account, for  
example, you would:  
LINE  
1
LINE  
2
2
5
8
0
ABC  
JKL  
DEF  
1
4
3
1. Press the TALK button.  
MNO  
GHI  
6
9
#
2. Call the bank’s information line.  
PQRS  
TUV  
WXYZ  
7
3. Press the TONE button after your call  
is answered.  
OPER  
TONE  
*
RE/PA  
MEM  
MUTE  
4. Follow the voice instructions to  
complete your transaction.  
ON OFF–RING  
FLASH  
CONF  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
5. Hang up when finished. The phone  
returns to pulse (rotary) service.  
TONE button  
MUTE button  
CONF/MUTE/BAT  
LOW indicator light  
11  
 
HOLD button  
HOLD BUTTON  
You can use the HOLD button to interrupt a  
phone conversation without hanging up.  
1. Press HOLD to place the party on hold.  
2. Press HOLD again to resume the  
conversation.  
CONFERENCE BUTTON  
You can use the conference call feature  
when you have callers on both lines and  
want to have a three-way conversation.  
LINE  
1
LINE  
2
CHAN  
HOLD  
TALK  
LINE  
1
LINE  
2
2
5
8
0
1. Press HOLD to place the party on hold.  
2. Press the other LINE button.  
ABC  
JKL  
DEF  
1
4
3
MNO  
GHI  
6
9
#
3. Dial the number of the second party.  
4. Press the CONF button.  
PQRS  
TUV  
WXYZ  
7
OPER  
TONE  
*
5. Press LINE 1 or LINE 2 when finished  
to talk privately and disconnect the  
other line.  
RE/PA  
MEM  
MUTE  
ON OFF–RING  
FLASH  
CONF  
CONF  
button  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
6. Press LINE 1 or LINE 2 for whichever  
line you are talking on or place the  
handset in the base to hang up.  
LINE 1  
LINE 2  
PAGING THE HANDSET  
CHARGE/  
PAGE  
Press the PAGE button on the base or to  
locate a misplaced handset. When you  
press the PAGE button, the handset  
beeps. Press the TALK button when you  
locate the handset. Remember that the  
ringer must be ON in order for the  
handset to ring.  
PAGE  
button  
PAGE  
12  
 
ADVANCED FEATURES  
CHAN button  
CHANNEL BUTTON (CHAN)  
If you ever experience any interference or  
don’t have clear voice quality, press the  
CHAN button on the handset to advance  
to another channel.  
THE MEMORY FEATURE  
Store up to 10 numbers in memory for  
quick dialing.  
LINE  
1
LINE  
2
STORING A NUMBER IN MEMORY  
CHAN  
HOLD  
TALK  
The phone must be off (PWR button  
on, but no dial tone) when you store  
numbers.  
LINE  
1
LINE  
2
2
5
8
0
ABC  
JKL  
DEF  
1
4
3
MNO  
GHI  
6
9
#
1. Press the MEM button  
2. Dial the number (up to 24 digits).  
3. Press MEM.  
PQRS  
TUV  
WXYZ  
7
OPER  
TONE  
*
RE/PA  
MEM  
MUTE  
4. Press any number key (0-9) to store  
the phone number in that memory  
location.  
ON OFF–RING  
FLASH  
CONF  
PWR–ON OFF  
CONF/MUTE  
BAT LOW  
MEM button  
13  
 
CHANGING A STORED NUMBER  
Use the same procedure to change a stored number as you do to store a  
number— you’re just moving the phone number to a different memory  
location.  
STORING A REDIAL NUMBER  
1. Press MEM.  
2. Press RE/PA (redial/pause).  
3. Press MEM.  
4. Press any number key (0-9) to store the phone number in that memory  
location.  
STORING A PAUSE IN MEMORY  
Use the RE/PA button to insert a pause when a delay is needed in the  
dialing sequence (for example, when you must dial a 9 to get an outside  
line or when you must enter codes to access your bank’s information line).  
If you need to dial 9 to get an outside line and want to store a number in  
memory without having to dial 9 each time, you would:  
1. Press MEM.  
2. Press 9.  
3. Press RE/PA (redial/pause).  
4. Dial the phone number you want to store in memory.  
5. Press MEM.  
6. Press any number key (0-9) to store the phone number in that memory  
location.  
TIP: If you need a longer pause, press RE/PA button more times.  
14  
 
DIALING A STORED NUMBER  
1. Press the TALK button to get a dial tone.  
2. Press MEM and then press the number for that memory location.  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers, for  
instance if you use a calling card for a frequently called long distance  
number. Basically, you dial each part of the sequence from memory. The  
following example shows how you can use chain dialing to make a call  
through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Press the TALK button to get a dial tone.  
2. Press the MEM button and then press 7.  
3. When you hear the access tone, press MEM and then press 8.  
4. At the next access tone, press MEM and then 9.  
15  
 
CONNECTING A HEADSET  
TO THE HANDSET  
Headset plug (2.5mm)  
For hands free conversation, a headset  
(not included) can be connected to the  
HEADSET jack as shown. The handset  
receiver and microphone are disabled  
when the headset is connected.  
Press the TALK button or the LINE 1  
or LINE 2 button to answer or place  
a call before using the headset.  
Refer to the headset manual for  
more details.  
Headset jack  
HDASET  
NOTE: The HEAD-  
SET jack is compatible  
with 2.5 mm headset  
plugs only.  
16  
 
CONNECTING THE BELT CLIP  
There are two slots, one on each side of  
the handset.  
Attach the belt clip (not included) by  
inserting the sides of the belt clip into  
the slots. Snap the ends of the belt clip  
into place.  
Slot for  
belt clip  
Slot for  
belt clip  
17  
 
CHANGING THE BATTERY  
Make sure phone is OFF before you  
replace battery.  
1. Remove the battery compartment door.  
2. Disconnect the cord attached to the  
battery pack and remove the battery  
pack from the handset.  
3. Insert the new battery pack and connect  
the cord into the jack inside the handset.  
4. Put the battery compartment door back  
on.  
5. If you don’t charge the handset  
battery properly (for 12 hours)  
when you first set up the phone  
and/or when you install a new  
battery pack, the battery’s long-  
term performance will be compro-  
mised.  
BATTERY SAFETY PRECAUTIONS  
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.  
Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your Thomson  
Consumer Electronics product indicates that we are participating in  
a program to collect and recycle Nickel Cadmium batteries  
throughout the United States of America. Please call 1-800-8-  
BATTERY for information or contact your local recycling center.  
Ni-Cd  
18  
 
TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working outlet?  
— Is TALK light on?  
— Is the telephone line cord connected to the base unit and  
the wall jack?  
— Is a headset connected to the handset? The handset  
receiver and microphone are temporarily disabled when  
you connect the headset  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
• Is the handset out of the base unit’s range?Move closer to the  
base unit.  
• Make sure the battery is properly charged (12 hours).  
• Is the battery pack installed correctly? See page 18.  
• If the phone still does not work, disconnect the power cord  
and remove the battery pack. Then reconnect the power cord  
and reinstall the battery pack. Place handset in the base for  
10 seconds to allow it to reinitialize.  
• Make sure RING/PWR switch on the handset is turned on.  
Dial tone is OK, but  
can’t dial out  
• Make sure the T/P switch on the base is set  
correctly (see pp. 4-7).  
Handset does not ring  
• Make sure the RING/PWR switch on the handset is turned to  
ON (the far left position).  
You may have too many extension phones on your line. Try  
unplugging some phones.  
• See solutions for “No dial tone.”  
Cannot hear phone  
conversation  
• Set the volume control on side of handset to HI.  
You experience static,  
noise, or fading in  
and out  
• Change channels.  
• Is handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge handset battery.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
19  
 
TROUBLESHOOTING GUIDE (CONTINUED)  
Problem  
Solution  
Cannot hear the  
Page alert tone  
• Set the RING/PWR switch on the handset to ON (the far left  
position).  
Range is shorter  
than normal  
• Press the CHAN button during the conversation to select a  
new channel.  
• Position the base antenna upward.  
Battery will not hold a  
charge OR is fully charged  
and the BAT LOW lights  
• Be sure you are sufficiently charging the battery. When the  
battery has been charged for 12 hours, you can expect  
approximately 4 hours of talk time.  
• Check to be sure battery contacts on both the handset and  
the base are making contact and are clean; free of dirt or lint.  
• When the handset is placed in the base, check that the base  
CHARGE light is on.  
BAT LOW light stays on  
• Place handset in base for 10 seconds to reset the phone. If  
that doesn’t work, charge battery for 12 hours.  
Memory Dialing  
doesn’t work  
• Did you program the memory location keys correctly?  
See p. 12.  
• Did you follow proper dialing sequence? See pp. 13-15.  
• Make sure T/P switch is correctly set.  
See pp. 4-7.  
Unit locks up  
• If the unit doesn’t work, reset the unit by disconnecting and  
reconnecting the handset battery and then return the handset  
to the base.  
• If a power outage occurs while the handset is away from the  
base, the handset must be returned to the base when the  
power returns.  
While using the headset,  
you can’t hear the caller  
• Make sure the headset is plugged into the handset. When  
you plug in the headset, the handset receiver and micro-  
and the caller can’t hear you. phone are disabled.  
• Unplug the headset if you want to  
use the handset instead.  
20  
 
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow  
these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
eraser.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You’re out of range of the base.  
21  
 
SERVICE  
The FCC requires this product to be serviced only by the manufacturer or  
its authorized service agents. In accordance with FCC requirements,  
changes or modifications not expressly approved by Thomson Consumer  
Electronics could void the user’s authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
guide or call customer service at 1-800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This information will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store ________________  
22  
 
23  
 
24  
 
INDEX  
A
M
Accessory Order Form 23  
Making a call 8  
MEM button 13, 14, 15  
Memory feature 13  
Memory location 13  
B
Battery  
installation 18  
Battery safety 18  
Buttons  
P
CHAN 13  
PAGE button 12  
Paging the handset 11  
Poor reception 21  
Product care 21  
FLASH 9  
MEM 13, 14, 15  
MUTE 11  
PAGE 12  
PWR–ON OFF 10  
RE/ PA 9  
RING – OFF ON 10  
TONE 11  
R
Receiving a call 9  
RE/PA (redial/pause) 9  
Ring switch 4, 5, 6, 7  
C
Chain dialing 15  
S
Changing a stored number 14  
CHAN (channel) button 13  
CHARGE/PAGE light 4, 5, 6, 7  
Cleaning the phone 21  
Service 21  
Storing a number in memory 13  
Storing a redial number 14  
T
D
Temporary tone 11  
TONE button 11  
Troubleshooting Guide 19  
Dialing a stored number 15  
F
FLASH button 9  
V
VOL Button 10  
I
Installation 3, 4, 5, 6, 7  
W
Wall Mount Installation 6, 7  
25  
 
LIMITED WARRANTY  
What your warranty covers:  
Any defect in materials or workmanship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the  
rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s warranty period.  
How to make a warranty claim:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We  
recommend using the original carton and packing materials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address  
and a description of the defect. Send standard UPS or its equivalent to:  
Thomson Consumer Electronics, Inc.  
Product Exchange Center  
32 Spur Drive  
El Paso, Texas 79906  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your warranty does not cover:  
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and  
user controls. For additional information, ask your dealer.)  
Installation and set-up service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to  
contact you should it ever be necessary. The return of the card is not required for warranty coverage.  
How state law relates to this warranty:  
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
© 1997 Thomson Consumer Electronics, Inc.  
P.O. BOX 1976, Indianapolis, IN 46206  
Trademark(s) ® Registered  
Model 2-9925  
20807550 (Rev. 1 E/S)  
97-28  
Marca(s) Registrada(s)  
Printed in China  
 

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